Noom Reviews

Last week, my Noom app crashed. I was a bit frantic fearing my 5 weeks of data would be lost along with my library & messages. Ultimately, I was able to speak with a real human who walked me through the process of uninstalling & reinstalling the app. She was calm, encouraging, and patient throughout. My App was restored & all my data was there. It was an overall positive experience!

Horrible, unethical company. They keep firing employees without warning. I’ve lost my 1:1 coach 4 times. And they have gotten rid of coaching completely. They’ve replaced group coaching with a very badly designed forum. They’ve replaced 1:1 coaching with an anonymous team of guides who never respond to your messages except with automated system generated messages. Don’t support this company. They don’t deserve your money.

Dislike the response time of coaches. Super slow to respond. A lot of times questions are irrelevant by then. Responses don’t seem super personal.

Dislike the food logging app. Wish I could prelog my food the night before.

Love the education and the graph that shows what your weight will be by certain dates in the future. It’s been super helpful to me to keep going.

This company only got one star because I couldn't choose zero stars. Money was taken from my account without approval or notification and then I got a run around attempting to get my money back! run from this sham of a company. Your better served heading a different direction. I struggled to understand both the people with customer service that I've had a conversation with and they were completely useless anyways.

I commenced this with somewhat of a negative thought, but at the same time prepared to try anything as it is for a health issue I need to loose weight and only 12kg.
For some time the scales just did not move, and all of a sudden last week it did, making me incredibly confident, as well as realising that my negativity finally turned to a positive with Noom.
My 1.1 Coach has been so helpful and never let me give up, and kept me on track. See has been a joy to deal.with.

motivated. A. So happy the app is working. I love how the steps are increased in realistic steps- 300. I was very getting over 1000 steps prior to starting g this program. Today I made it over 3500. I feel so good about it. I am motivated to keep working toward 10,000 steps because Noom works with you to set realistic. Goals you can accomplish.

Logging my food every day makes me more aware of what I am eating most of the time. Unfortunately, many times there are multiple options of a food to select and each with different caloric amounts. It can be difficult to enter the actual food item you've eaten.

There is no supoort, when i ask a question iam still waiting. Also the chat rooms are not the best choices. I tried to add one and nothing. Not sure why they let me do that when it went no place. Really not worth all the money. Weight Watchers is so much better

I am seeing results and I love learning the psychology behind my patterns, however I don’t really have a “coach” like it’s advertised. Once a week a random guide asks me if I have any questions. I was hoping more of someone encouraging, supporting and guiding with tid bits and tips.

There are a few features in the app that should work differently:
- I should be able to manually enter my steps for the day
- I want to see a breakdown of my macronutrients
- weekly report should be more easily accessible all week. And have a running weekly total.

I am very disappointed with Noom. I have been with them for 18 months and had lost weight. I thought it worked well. I particularly liked exchanging updates on my progress with my noom coach. Unfortunately, Noom have just announced that they are changing the system, and you will no longer get an allocated coach. Every time you write, you could get a different person. I will not be renewing my subscription as a result. It is definitely a backward step and will make the experience less effective. Until now, I would have recommended noom, but not any more.

This is a helpful app for logging what you eat and teaching you about food groups. If you’re looking for a plan that will give a step by step approach to changing your diet this is not it. Recipes don’t print out well and aren’t broken down into categories like breakfast lunch supper. I don’t think it’s worth the 300 I paid for it. I won’t be renewing.

I think the psychological explanations are nice. I think the calorie logging interface is taking time to get use to when compared to MyFitnessPal. I think having an auto import recipe like MyFitnessPal would make it a lot better or ability to adjust preset recipes in the meal plan.

I like Noom. It’s my second time trying it, I noticed the first time I wasn’t ready to focus on me and make healthy changes. This time around I chose to make time for me and since it only takes about 10 to 15 minutes a day, I don’t feel selfish. I love the weekly report that they give to inform me on how my eating habits are changing for the better. I also still enjoy foods I love but learning how to eat in moderation. I’m much happier now. Go Me!

I like the logging my meals feature and all of the lessons about eating habits/psychology. That being said, I have not lost 1 lb and its been over a month on noom. I have changed a lot of my daily eating rituals but still nothing. I have reached out to Noom coaches for guidance, advice or support and have not received a response. For the amount of money spent on this program that is unacceptable.